In accordance with the Personal Data Protection Act (‘the Act’) which became enforceable on 15th November 2013 to regulate the processing of personal data in commercial transactions, Padini Holdings Berhad and/or its subsidiaries/ associate companies/ related companies/ entities, whether related or associated now or at a future date (hereinafter collectively referred to as ‘the Company’, ‘our’, ‘us’ and/or ‘we’) is committed to ensure complete compliance with the Act.
For the purpose of this notification, the meaning assigned to the word ‘PMC Holder’ means ‘Padini Membership Card Holder’.
We hope this Notice gives you a good understanding on how we handle members’ data of PMC Holders / potential members’ data of PMC Holders that we collect, process and store in the Company. This document is also intended to give you, as a data subject, knowledge on how you can control our disclosure of such data.
We are processing your personal data
Generally, the Company needs to collect and process your personal data for purposes of executing a contract to which you are/ maybe a party to, in order to generally perform the following: (i) manage your role as a PMC Card Holder; or (ii) manage your role as a potential PMC Card Holder. Generally, your personal data that we collect and process, include, but not limited to: Name, National Registration Identification Card/ NRIC Number (New), Passport Number, Address, E-mail address, Contact Numbers, Gender, Nationality, Birthday, Marital Status including associated billing addresses and expiration dates contained therein) and/or any other personal data required for the purposes as set out below. How do we use your data? Generally, the Company will be using your personal data to discharge its obligations as your Service Provider/ potential Service Provider. Specifically, the purpose for which your personal data may be used and further processed includes, but not restricted to, the following:- to assess your application with regards to the PMC membership; to offer you the perks which you are eligible for under PMC membership; to process and deliver PMC to you; to manage the use of our facilities and management of our events; to facilitate access to and use of the website and mobile services relating to your PMC Account; to confirm, update, and/or monitor on spending pattern and choice for internal marketing analysis; to identify and (if possible) prevent fraud (if any); to make decisions in relation to membership of PMC, including suspending or terminating the membership; to comply with the Company’s legal and regulatory obligations in the conduct of its business; for the maintenance of customer database and customer service related processes; for research purposes including but not limited to historical and statistical record keeping purposes; to contact you regarding products, services, upcoming events, contests, promotions, advertising, marketing and commercial materials which we feel may interest you*; to communicate to you vide Points Summary Statement, E-statement, Short Messaging Service (SMS) blast, telemarketing or E-mail blast*; to identify you in published information about our events in which you have taken part or we are organizing; to ensure that the content from our website is presented in the most effective manner for you and for your computer and/or device; and for internal records management of the Company. Other than what is stated above, we will not use your personal data for any other purpose unrelated to your membership with us. * Where you have indicated your consent to receiving marketing or promotional updates from the Company, you may opt-out from receiving such marketing or promotional material at any time. You may select the “unsubscribe” option provided in the Company’s email blasts / SMS blasts or they may contact the Company at the details provided below. How is your data collected? Most, if not all, of your personal data was obtained from you, either from the following sources or from any other information you provided: from you, when you voluntarily submits any forms to us or to third party service provider(s) engaged by us, during any promotional or marketing events of our products and/or services; from you, when you send any emails or correspondences to us which includes your personal data; from you, when you interact with us through social media. from you, when you interact with us through phone calls. In some instances, your personal data may have been obtained from external sources including, but not restricted to the following: from your browser, when you visit and/or register with our website and your browser interacts with us vide our website; from our agents; from third party service providers and any other future third parties in relation or incidental to the above. Your Rights You may request access to and request correction to your personal data. In order to exercise your rights, you will have to submit the “Request for Data Access / Update / Correction Form”. You may obtain a copy of this form from: Senior Executive, Card & Customer Relations Department Phone Number: 603-5021 0600 Fax Number: 603-7805 1066 E-mail address: ccr@padini.com Any request to exercise your rights shall be administered as per the Act. Please be informed that pursuant to the Act, your request may be rejected in certain circumstances. To whom we may disclose your information Your personal data will be kept confidential but it may be provided or disclosed to third parties for the purposes stated above. Whilst we do not disclose your information to any third parties unless it is within the ambit of permitted disclosures under prevailing laws/guidelines and/or you have consented to such disclosure, we may disclose your information to the categories of parties as listed below (not restricted to): our Business Partners including online business affiliates, retailers, distributors, agents, merchant that provide, supply, distribute or deal in general with our services or products in connection with our business and in relation to our loyalty programs and other programs; our Data Processor; our Professional Advisors including lawyers, accountants, auditors, and/or other professional consultants on a need to know basis for the purposes of providing their services/advices to us; our Agent or Contractors acting on our behalf or appointed by us to act on our behalf, including third party marketing companies or entities; third party service providers and any other future third parties that we may contract with; We will ensure that reasonable steps are taken by the above categories of parties to protect or maintain confidentiality of your information that we may disclose to them. Limiting the processing of personal data Although, as stated above, we only process your personal data for purposes related to manage your role as Member/ potential Member with us, in the event, your personal data is being processed for other purposes (with your consent), you have a right to request us to stop such processing. You may exercise this right by contacting the Officer aforementioned. This right extends to stopping the processing of your personal data which relates to the personal data of other persons. Provision of Information As a Member of PMC Card/ a potential Member of PMC Card, you have the right to decide what information that you wish to provide. However, please be informed that some of the information that we requested for are obligatory information for us. In the event if you choose not to provide and/or fail to supply us with such personal data, we will not be able to perform the following: (i) manage your role as a PMC Card Holder; or (ii) manage your role as a potential PMC Card Holder. Accordingly, if you decide not to provide the obligatory information to us, please note that it may necessarily mean that your application or request to the Company may not be accepted/ acted upon and/or the Company will not be able to provide the full range of services/ benefits. The Company reserves the right to review and/or amend this Notice from time to time and will communicate such changes along with the updated Policy on the Company’s website, and/or other appropriate communication means as may be determined by the Company. Nothing in this Notice shall limit the rights of the Company and its Members/ potential Members under the Personal Data Protection Act 2010.
Generally, your personal data that we collect and process, include, but not limited to: Name, National Registration Identification Card/ NRIC Number (New), Passport Number, Address, E-mail address, Contact Numbers, Gender, Nationality, Birthday, Marital Status including associated billing addresses and expiration dates contained therein) and/or any other personal data required for the purposes as set out below. How do we use your data? Generally, the Company will be using your personal data to discharge its obligations as your Service Provider/ potential Service Provider. Specifically, the purpose for which your personal data may be used and further processed includes, but not restricted to, the following:- to assess your application with regards to the PMC membership; to offer you the perks which you are eligible for under PMC membership; to process and deliver PMC to you; to manage the use of our facilities and management of our events; to facilitate access to and use of the website and mobile services relating to your PMC Account; to confirm, update, and/or monitor on spending pattern and choice for internal marketing analysis; to identify and (if possible) prevent fraud (if any); to make decisions in relation to membership of PMC, including suspending or terminating the membership; to comply with the Company’s legal and regulatory obligations in the conduct of its business; for the maintenance of customer database and customer service related processes; for research purposes including but not limited to historical and statistical record keeping purposes; to contact you regarding products, services, upcoming events, contests, promotions, advertising, marketing and commercial materials which we feel may interest you*; to communicate to you vide Points Summary Statement, E-statement, Short Messaging Service (SMS) blast, telemarketing or E-mail blast*; to identify you in published information about our events in which you have taken part or we are organizing; to ensure that the content from our website is presented in the most effective manner for you and for your computer and/or device; and for internal records management of the Company. Other than what is stated above, we will not use your personal data for any other purpose unrelated to your membership with us. * Where you have indicated your consent to receiving marketing or promotional updates from the Company, you may opt-out from receiving such marketing or promotional material at any time. You may select the “unsubscribe” option provided in the Company’s email blasts / SMS blasts or they may contact the Company at the details provided below. How is your data collected? Most, if not all, of your personal data was obtained from you, either from the following sources or from any other information you provided: from you, when you voluntarily submits any forms to us or to third party service provider(s) engaged by us, during any promotional or marketing events of our products and/or services; from you, when you send any emails or correspondences to us which includes your personal data; from you, when you interact with us through social media. from you, when you interact with us through phone calls. In some instances, your personal data may have been obtained from external sources including, but not restricted to the following: from your browser, when you visit and/or register with our website and your browser interacts with us vide our website; from our agents; from third party service providers and any other future third parties in relation or incidental to the above. Your Rights You may request access to and request correction to your personal data. In order to exercise your rights, you will have to submit the “Request for Data Access / Update / Correction Form”. You may obtain a copy of this form from: Senior Executive, Card & Customer Relations Department Phone Number: 603-5021 0600 Fax Number: 603-7805 1066 E-mail address: ccr@padini.com Any request to exercise your rights shall be administered as per the Act. Please be informed that pursuant to the Act, your request may be rejected in certain circumstances. To whom we may disclose your information Your personal data will be kept confidential but it may be provided or disclosed to third parties for the purposes stated above. Whilst we do not disclose your information to any third parties unless it is within the ambit of permitted disclosures under prevailing laws/guidelines and/or you have consented to such disclosure, we may disclose your information to the categories of parties as listed below (not restricted to): our Business Partners including online business affiliates, retailers, distributors, agents, merchant that provide, supply, distribute or deal in general with our services or products in connection with our business and in relation to our loyalty programs and other programs; our Data Processor; our Professional Advisors including lawyers, accountants, auditors, and/or other professional consultants on a need to know basis for the purposes of providing their services/advices to us; our Agent or Contractors acting on our behalf or appointed by us to act on our behalf, including third party marketing companies or entities; third party service providers and any other future third parties that we may contract with; We will ensure that reasonable steps are taken by the above categories of parties to protect or maintain confidentiality of your information that we may disclose to them. Limiting the processing of personal data Although, as stated above, we only process your personal data for purposes related to manage your role as Member/ potential Member with us, in the event, your personal data is being processed for other purposes (with your consent), you have a right to request us to stop such processing. You may exercise this right by contacting the Officer aforementioned. This right extends to stopping the processing of your personal data which relates to the personal data of other persons. Provision of Information As a Member of PMC Card/ a potential Member of PMC Card, you have the right to decide what information that you wish to provide. However, please be informed that some of the information that we requested for are obligatory information for us. In the event if you choose not to provide and/or fail to supply us with such personal data, we will not be able to perform the following: (i) manage your role as a PMC Card Holder; or (ii) manage your role as a potential PMC Card Holder. Accordingly, if you decide not to provide the obligatory information to us, please note that it may necessarily mean that your application or request to the Company may not be accepted/ acted upon and/or the Company will not be able to provide the full range of services/ benefits. The Company reserves the right to review and/or amend this Notice from time to time and will communicate such changes along with the updated Policy on the Company’s website, and/or other appropriate communication means as may be determined by the Company. Nothing in this Notice shall limit the rights of the Company and its Members/ potential Members under the Personal Data Protection Act 2010.
How do we use your data?
Generally, the Company will be using your personal data to discharge its obligations as your Service Provider/ potential Service Provider. Specifically, the purpose for which your personal data may be used and further processed includes, but not restricted to, the following:-
Other than what is stated above, we will not use your personal data for any other purpose unrelated to your membership with us.
* Where you have indicated your consent to receiving marketing or promotional updates from the Company, you may opt-out from receiving such marketing or promotional material at any time. You may select the “unsubscribe” option provided in the Company’s email blasts / SMS blasts or they may contact the Company at the details provided below.
How is your data collected?
Most, if not all, of your personal data was obtained from you, either from the following sources or from any other information you provided:
In some instances, your personal data may have been obtained from external sources including, but not restricted to the following: from your browser, when you visit and/or register with our website and your browser interacts with us vide our website; from our agents; from third party service providers and any other future third parties in relation or incidental to the above. Your Rights You may request access to and request correction to your personal data. In order to exercise your rights, you will have to submit the “Request for Data Access / Update / Correction Form”. You may obtain a copy of this form from: Senior Executive, Card & Customer Relations Department Phone Number: 603-5021 0600 Fax Number: 603-7805 1066 E-mail address: ccr@padini.com Any request to exercise your rights shall be administered as per the Act. Please be informed that pursuant to the Act, your request may be rejected in certain circumstances. To whom we may disclose your information Your personal data will be kept confidential but it may be provided or disclosed to third parties for the purposes stated above. Whilst we do not disclose your information to any third parties unless it is within the ambit of permitted disclosures under prevailing laws/guidelines and/or you have consented to such disclosure, we may disclose your information to the categories of parties as listed below (not restricted to): our Business Partners including online business affiliates, retailers, distributors, agents, merchant that provide, supply, distribute or deal in general with our services or products in connection with our business and in relation to our loyalty programs and other programs; our Data Processor; our Professional Advisors including lawyers, accountants, auditors, and/or other professional consultants on a need to know basis for the purposes of providing their services/advices to us; our Agent or Contractors acting on our behalf or appointed by us to act on our behalf, including third party marketing companies or entities; third party service providers and any other future third parties that we may contract with; We will ensure that reasonable steps are taken by the above categories of parties to protect or maintain confidentiality of your information that we may disclose to them. Limiting the processing of personal data Although, as stated above, we only process your personal data for purposes related to manage your role as Member/ potential Member with us, in the event, your personal data is being processed for other purposes (with your consent), you have a right to request us to stop such processing. You may exercise this right by contacting the Officer aforementioned. This right extends to stopping the processing of your personal data which relates to the personal data of other persons. Provision of Information As a Member of PMC Card/ a potential Member of PMC Card, you have the right to decide what information that you wish to provide. However, please be informed that some of the information that we requested for are obligatory information for us. In the event if you choose not to provide and/or fail to supply us with such personal data, we will not be able to perform the following: (i) manage your role as a PMC Card Holder; or (ii) manage your role as a potential PMC Card Holder. Accordingly, if you decide not to provide the obligatory information to us, please note that it may necessarily mean that your application or request to the Company may not be accepted/ acted upon and/or the Company will not be able to provide the full range of services/ benefits. The Company reserves the right to review and/or amend this Notice from time to time and will communicate such changes along with the updated Policy on the Company’s website, and/or other appropriate communication means as may be determined by the Company. Nothing in this Notice shall limit the rights of the Company and its Members/ potential Members under the Personal Data Protection Act 2010.
Your Rights You may request access to and request correction to your personal data. In order to exercise your rights, you will have to submit the “Request for Data Access / Update / Correction Form”.
You may obtain a copy of this form from: Senior Executive, Card & Customer Relations Department Phone Number: 603-5021 0600 Fax Number: 603-7805 1066 E-mail address: ccr@padini.com Any request to exercise your rights shall be administered as per the Act. Please be informed that pursuant to the Act, your request may be rejected in certain circumstances. To whom we may disclose your information Your personal data will be kept confidential but it may be provided or disclosed to third parties for the purposes stated above. Whilst we do not disclose your information to any third parties unless it is within the ambit of permitted disclosures under prevailing laws/guidelines and/or you have consented to such disclosure, we may disclose your information to the categories of parties as listed below (not restricted to): our Business Partners including online business affiliates, retailers, distributors, agents, merchant that provide, supply, distribute or deal in general with our services or products in connection with our business and in relation to our loyalty programs and other programs; our Data Processor; our Professional Advisors including lawyers, accountants, auditors, and/or other professional consultants on a need to know basis for the purposes of providing their services/advices to us; our Agent or Contractors acting on our behalf or appointed by us to act on our behalf, including third party marketing companies or entities; third party service providers and any other future third parties that we may contract with; We will ensure that reasonable steps are taken by the above categories of parties to protect or maintain confidentiality of your information that we may disclose to them. Limiting the processing of personal data Although, as stated above, we only process your personal data for purposes related to manage your role as Member/ potential Member with us, in the event, your personal data is being processed for other purposes (with your consent), you have a right to request us to stop such processing. You may exercise this right by contacting the Officer aforementioned. This right extends to stopping the processing of your personal data which relates to the personal data of other persons. Provision of Information As a Member of PMC Card/ a potential Member of PMC Card, you have the right to decide what information that you wish to provide. However, please be informed that some of the information that we requested for are obligatory information for us. In the event if you choose not to provide and/or fail to supply us with such personal data, we will not be able to perform the following: (i) manage your role as a PMC Card Holder; or (ii) manage your role as a potential PMC Card Holder. Accordingly, if you decide not to provide the obligatory information to us, please note that it may necessarily mean that your application or request to the Company may not be accepted/ acted upon and/or the Company will not be able to provide the full range of services/ benefits. The Company reserves the right to review and/or amend this Notice from time to time and will communicate such changes along with the updated Policy on the Company’s website, and/or other appropriate communication means as may be determined by the Company. Nothing in this Notice shall limit the rights of the Company and its Members/ potential Members under the Personal Data Protection Act 2010.
Any request to exercise your rights shall be administered as per the Act. Please be informed that pursuant to the Act, your request may be rejected in certain circumstances. To whom we may disclose your information Your personal data will be kept confidential but it may be provided or disclosed to third parties for the purposes stated above. Whilst we do not disclose your information to any third parties unless it is within the ambit of permitted disclosures under prevailing laws/guidelines and/or you have consented to such disclosure, we may disclose your information to the categories of parties as listed below (not restricted to): our Business Partners including online business affiliates, retailers, distributors, agents, merchant that provide, supply, distribute or deal in general with our services or products in connection with our business and in relation to our loyalty programs and other programs; our Data Processor; our Professional Advisors including lawyers, accountants, auditors, and/or other professional consultants on a need to know basis for the purposes of providing their services/advices to us; our Agent or Contractors acting on our behalf or appointed by us to act on our behalf, including third party marketing companies or entities; third party service providers and any other future third parties that we may contract with; We will ensure that reasonable steps are taken by the above categories of parties to protect or maintain confidentiality of your information that we may disclose to them. Limiting the processing of personal data Although, as stated above, we only process your personal data for purposes related to manage your role as Member/ potential Member with us, in the event, your personal data is being processed for other purposes (with your consent), you have a right to request us to stop such processing. You may exercise this right by contacting the Officer aforementioned. This right extends to stopping the processing of your personal data which relates to the personal data of other persons. Provision of Information As a Member of PMC Card/ a potential Member of PMC Card, you have the right to decide what information that you wish to provide. However, please be informed that some of the information that we requested for are obligatory information for us. In the event if you choose not to provide and/or fail to supply us with such personal data, we will not be able to perform the following: (i) manage your role as a PMC Card Holder; or (ii) manage your role as a potential PMC Card Holder. Accordingly, if you decide not to provide the obligatory information to us, please note that it may necessarily mean that your application or request to the Company may not be accepted/ acted upon and/or the Company will not be able to provide the full range of services/ benefits. The Company reserves the right to review and/or amend this Notice from time to time and will communicate such changes along with the updated Policy on the Company’s website, and/or other appropriate communication means as may be determined by the Company. Nothing in this Notice shall limit the rights of the Company and its Members/ potential Members under the Personal Data Protection Act 2010.
To whom we may disclose your information
Your personal data will be kept confidential but it may be provided or disclosed to third parties for the purposes stated above. Whilst we do not disclose your information to any third parties unless it is within the ambit of permitted disclosures under prevailing laws/guidelines and/or you have consented to such disclosure, we may disclose your information to the categories of parties as listed below (not restricted to): our Business Partners including online business affiliates, retailers, distributors, agents, merchant that provide, supply, distribute or deal in general with our services or products in connection with our business and in relation to our loyalty programs and other programs; our Data Processor; our Professional Advisors including lawyers, accountants, auditors, and/or other professional consultants on a need to know basis for the purposes of providing their services/advices to us; our Agent or Contractors acting on our behalf or appointed by us to act on our behalf, including third party marketing companies or entities; third party service providers and any other future third parties that we may contract with; We will ensure that reasonable steps are taken by the above categories of parties to protect or maintain confidentiality of your information that we may disclose to them. Limiting the processing of personal data Although, as stated above, we only process your personal data for purposes related to manage your role as Member/ potential Member with us, in the event, your personal data is being processed for other purposes (with your consent), you have a right to request us to stop such processing. You may exercise this right by contacting the Officer aforementioned. This right extends to stopping the processing of your personal data which relates to the personal data of other persons. Provision of Information As a Member of PMC Card/ a potential Member of PMC Card, you have the right to decide what information that you wish to provide. However, please be informed that some of the information that we requested for are obligatory information for us. In the event if you choose not to provide and/or fail to supply us with such personal data, we will not be able to perform the following: (i) manage your role as a PMC Card Holder; or (ii) manage your role as a potential PMC Card Holder. Accordingly, if you decide not to provide the obligatory information to us, please note that it may necessarily mean that your application or request to the Company may not be accepted/ acted upon and/or the Company will not be able to provide the full range of services/ benefits. The Company reserves the right to review and/or amend this Notice from time to time and will communicate such changes along with the updated Policy on the Company’s website, and/or other appropriate communication means as may be determined by the Company. Nothing in this Notice shall limit the rights of the Company and its Members/ potential Members under the Personal Data Protection Act 2010.
We will ensure that reasonable steps are taken by the above categories of parties to protect or maintain confidentiality of your information that we may disclose to them.
Limiting the processing of personal data Although, as stated above, we only process your personal data for purposes related to manage your role as Member/ potential Member with us, in the event, your personal data is being processed for other purposes (with your consent), you have a right to request us to stop such processing. You may exercise this right by contacting the Officer aforementioned. This right extends to stopping the processing of your personal data which relates to the personal data of other persons.
Provision of Information As a Member of PMC Card/ a potential Member of PMC Card, you have the right to decide what information that you wish to provide. However, please be informed that some of the information that we requested for are obligatory information for us. In the event if you choose not to provide and/or fail to supply us with such personal data, we will not be able to perform the following: (i) manage your role as a PMC Card Holder; or (ii) manage your role as a potential PMC Card Holder. Accordingly, if you decide not to provide the obligatory information to us, please note that it may necessarily mean that your application or request to the Company may not be accepted/ acted upon and/or the Company will not be able to provide the full range of services/ benefits. The Company reserves the right to review and/or amend this Notice from time to time and will communicate such changes along with the updated Policy on the Company’s website, and/or other appropriate communication means as may be determined by the Company. Nothing in this Notice shall limit the rights of the Company and its Members/ potential Members under the Personal Data Protection Act 2010.
Accordingly, if you decide not to provide the obligatory information to us, please note that it may necessarily mean that your application or request to the Company may not be accepted/ acted upon and/or the Company will not be able to provide the full range of services/ benefits. The Company reserves the right to review and/or amend this Notice from time to time and will communicate such changes along with the updated Policy on the Company’s website, and/or other appropriate communication means as may be determined by the Company. Nothing in this Notice shall limit the rights of the Company and its Members/ potential Members under the Personal Data Protection Act 2010.
